We are delighted to announce that Jacksons has been awarded the prestigious Best in Postcode Award for customer service at The ESTAS 2025, the UK's largest and most respected award scheme in the residential property industry.
The ESTAS are powered by customer reviews submitted directly to the ESTAS review platform, which is exclusively for property professionals. These reviews offer authentic feedback on the service provided, gathered at the conclusion of the moving experience. ESTAS monitors and verifies these service ratings over a 12-month period, ensuring that the awards reflect a true measure of service excellence.
As a Best in Postcode Award winner, Jacksons has been shortlisted for a prestigious county, regional, or national trophy at the renowned ESTAS Awards, set to take place on 17th October 2025. The event will be hosted by the UK’s favourite property expert, Phil Spencer, and will be attended by over 1,200 top property professionals.
Phil Spencer remarked, "To secure a Best in Postcode Award is a significant achievement within the industry. These awards are unique because they are based entirely on genuine client feedback, reflecting an agent’s unwavering commitment to delivering exceptional service throughout the customer journey. This recognition highlights those who go above and beyond to ensure professionalism and client care are at the forefront of their service delivery."
Simon Brown, founder of ESTAS, added, "The ESTAS are all about celebrating agents who consistently go the extra mile. It's about recognising that amazing service isn’t just about meeting expectations, it’s about exceeding them. We want everyone in the industry to adopt the mindset that providing outstanding service to clients should be the norm, not the exception."
Mark Jackson Director added, "We are incredibly proud to win this award. At Jacksons, customer service is at the core of everything we do because we understand the importance of client choice. This recognition reinforces our commitment to delivering the highest level of service, and we are excited to see what the future holds. We look forward to the ESTAS Awards in October, where we hope to take it a step further and bring home a national trophy."
